Our Reviews

Tim G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/12/2025

Great service wouldn’t go anywhere else always done on time

BELLE, WV

Christopher C|2019 Chevrolet Trax

Confirmed Service Customer

4/25/2025

The visit was quick and friendly as always.

ESKDALE, WV

Charles C|2024 Chevrolet Equinox

Confirmed Service Customer

5/25/2025

Went for an oil change. Service was fast and everyone was really nice.

CABIN CREEK, WV

Randy W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/13/2025

The work that was done to my truck, was great!

CHARLESTON, WV

Olive S|2022 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

The service and the personnel are the best in Kanawha Valley. I recommend Paul White Chevrolet to all my friends and family. I have purchased most every vehicle I have owned from them and have never had a problem with their service or personnel.

BELLE, WV

Lawrence B|2018 Chevrolet Equinox

Confirmed Service Customer

4/8/2025

Brake job on 2018 Equinox.

MOUNT CARBON, WV

Wanda G M|2017 Chevrolet Trax

Confirmed Service Customer

4/22/2025

Very easy to schedule appointment, very flexible to meet my work schedule, professional staff, they reviewed and physically showed me the repairs that were needed. Clean comfortable waiting area, greeted me and treated me as a valued customer

HURRICANE, WV

Thomas G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/26/2025

Thanks for the great service!

CHARLESTON, WV

Lawrence B|2018 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Tim is great, no problems whatsoever.

MOUNT CARBON, WV

Ronald M|2023 Chevrolet Blazer

Confirmed Service Customer

6/13/2025

The people of Paul white are the best

HURRICANE, WV

Paul A|2023 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

I had an oil change and tire rotation. They men in the service dept were nice and respectful. They were fast and my suv was ready when they said it would be.

POND GAP, WV

Danny R|2019 Chevrolet Impala

Confirmed Service Customer

6/14/2025

Tim and his team always do a great job.

CHARLESTON, WV

Christopher C|2019 Chevrolet Trax

Confirmed Service Customer

6/18/2025

They were courteous and professional as always.

ESKDALE, WV

Brenford H|2025 Chevrolet Traverse

Confirmed Sales Customer

6/26/2025

Very friendly and professional. Easiest car buying experience to date.

BELLE, WV

Kathy L Y|2021 Chevrolet Spark

Confirmed Service Customer

7/18/2025

Excellent customer care! Professional, always replies to questions in a timely manner, and made buying my 2025 Chevy Trax a breeze. Special kudos to owner Paul White and General Manager, Margie Hancock!

CHARLESTON, WV

Barbara Kay M|2023 Chevrolet Equinox

Confirmed Service Customer

7/5/2025

I have been their customer for years. They are my friends, not just a dealership. Tim always explains to me what they will be doing to service my vehicle.

BLOOMINGROSE, WV

Angela P|2020 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Very nice, quick and easy appointment. Work completed in a timely manner.

CHARLESTON, WV

Marsha S|2025 Chevrolet Trax

Confirmed Service Customer

7/9/2025

The people are great and the service department but what my issue is you buy a new car on June 2,2025 and in the shop 800 miles later and back again to have 3 injectors put in a new car Chevy TraxLT something wrong???

SETH, WV

Tim G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/17/2025

Always go there for service top notch and they always get me in and out on time

BELLE, WV

Paul L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2025

Very fast service as always, oil change and tire rotation was completed in a very timely manner. Service rep told me they were running a little behind schedule when I checked in but I still think they performed the maintenance in a very efficient time and I was on my way sooner than I expected

CHARLESTON, WV

Sheena T|2024 Chevrolet Trax

Confirmed Service Customer

8/21/2025

comfortable waiting area, speedy service, polite employees

GLASGOW, WV

Ronald W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/11/2025

I had my truck serviced at my scheduled appointment time and everything was completed in a reasonable amount of time. I was provided with updates while the work was being performed.

NITRO, WV

Christopher C|2025 Chevrolet Trax

Confirmed Sales Customer

9/28/2025

Quick and hassle free. They were all very helpful and polite just like the first new vehicle I purchased from them in 2019.

ESKDALE, WV

Ronald M|2025 Chevrolet Corvette Z06

Confirmed Service Customer

10/10/2025

The way I am treated is why I go back

HURRICANE, WV

Tim G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

Always a pleasure to go there for services on time for my appointment completed on time and always friendly staff will not go anywhere else

BELLE, WV

Tausha F|2024 Chevrolet Equinox

Confirmed Service Customer

10/25/2025

They are always super fast, do an excellent job and are very thorough. The prices are also decent

CABIN CREEK, WV

Jason W T|2016 Chevrolet Malibu

Confirmed Service Customer

10/28/2025

Everything was fine. I fixed my old car by buying a new truck.

SOUTH CHARLESTON, WV

Christopher C|2025 Chevrolet Trax

Confirmed Service Customer

11/1/2025

The time it was supposed to take took no longer. Everybody was friendly as always.

ESKDALE, WV

Yvonne L M|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/5/2025

Tim is amazing! Very polite, courteous and always does a great job!! His workers are great also !

POND GAP, WV

Marjorie L H|2023 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

Friendly and helpful staff. Work completed as promised.

PRATT, WV

Bobby Pat V|2016 Chevrolet Malibu

Confirmed Service Customer

11/5/2025

Great

CHARLTON HEIGHTS, WV

Doretha A S|2020 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Everyone takes time to welcome you and talk to you

MONTGOMERY, WV

Barbara Kay M|2023 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

They always take very good care of my vehicle. They are my friends, not just a dealership.

BLOOMINGROSE, WV

Cynthia B|2025 Chevrolet Traverse

Confirmed Service Customer

11/20/2025

Very good

CHARLESTON, WV

Marjorie L H|2019 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

Excellent

PRATT, WV

Paul L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/7/2025

Always satisfied with the service on my vehicle at Paul White Chevrolet, very friendly staff and as always work is done in a very timely manner.

CHARLESTON, WV

Robin M|2025 Chevrolet Traverse

Confirmed Service Customer

12/18/2025

Vehicle taken in for normal maintenance items. Work done in time promised . Very helpful service personnel.

CHARLESTON, WV

Maria B|2019 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Always friendly and helpful

MONTGOMERY, WV

Doretha A S|2020 Chevrolet Equinox

Confirmed Service Customer

2/6/2026

Always treated with respect and smiles

MONTGOMERY, WV

Mark M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/14/2026

Safety recall. Service Department very efficient.

CHARLESTON, WV

Kathy L Y|2025 Chevrolet Trax

Confirmed Service Customer

2/20/2026

Wonderful people work here. I always look forward to seeing them for my vehicle needs. I had them recently do a first time oil change on my 2025 Chevy Trax. I’ve known Paul White for years and he never fails to mention my family and to treat me with respect. Special thanks to Margie (financial manager) and Tim (Maintenance Manager) for their courtesy and professionalism. I highly recommend them for all your vehicle needs.

CHARLESTON, WV

Robin M|2025 Chevrolet Traverse

Confirmed Service Customer

7/24/2025

I had scheduled maintenance done. Car was ready when promised. They took extra care to keep my interior clean. Great Service

CHARLESTON, WV

Marjorie L H|2019 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Great people

PRATT, WV

Craig L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/12/2025

Very professional and friendly

MONTGOMERY, WV

Charles C|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I called to to make an appointment for an oil change and it was made quickly. They are very friendly and helpful there.

CABIN CREEK, WV

Roger D P|2026 Chevrolet Equinox

Confirmed Sales Customer

12/6/2025

Margie made the experience so much easier with the quick & detailed paperwork

MAMMOTH, WV

Gary D S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/9/2025

Great service

BELLE, WV

Thomas G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Always a pleasure to get my truck serviced at Paul White Chevrolet.

CHARLESTON, WV

Marjorie L H|2019 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Always friendly and professional.

PRATT, WV

Surrepta M|2019 Chevrolet Trax

Confirmed Service Customer

1/15/2026

Everyone is always friendly, the place is clean which I love. Tim the service guy is awesome!

ESKDALE, WV

Marjorie L H|2019 Chevrolet Blazer

Confirmed Service Customer

2/2/2026

Completed all repairs as requested. Fast and friendly service.

PRATT, WV